You can return your order to us free of charge within 14 days after receiving it.

Register your return here.

Exceptions:
Gift cards cannot be returned or exchanged.

You can exchange the product within 14 days after receiving it for the same model in a different size / length / color.

Register your exchange here.

Exceptions:
Gift cards cannot be exchanged.

Luckily, our drawstring cups are easy to put back on.
If you’ve lost the cup, please let us know and we’ll send you a new one.